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FAQ

Frequently Asked Questions

What does Toilet LH & Toilet RH mean?

With the current 2010 revision to the building codes, it is a requirement that all Braille signage for accessible toilets indicate if the toilet is a left hand dismount (Toilet LH) or a right hand dismount (Toilet RH) for the wheelchair bound user.

We have an image on our installation page that best explains how to determine if the toilet is LH - Left hand Dismount or if it is RH - Right hand dismount, click here to view

What does shipping cost?

With orders placed through our website we would normally express post the order, except with larger orders where we may choose to use an overnight freight company. Regardless of which transport method we choose, this has a flat rate cost of $15, anywhere in Australia for web orders. 

When can I expect to receive my order?

If you order your Braille signs before 3pm EST, we can generally post the Braille Signs out the same day. If you are in the Australia Post Next Day network (Which most of Australia is) you can expect to receive your Braille Sign order the following working day. If we do not have any of the signs in stock that you require, this may add an additioal 1-3 days to the delivery time while we produce the order. If your order is time sensitive, feel free to contact us & we can discuss ways of ensuring the order reaches you in time.

Do you offer wholesale prices to trade customers?

All our prices are wholesale prices, but we do further discount our prices for bulk orders over 30 signs. Feel free to contact us for more infomation regarding bulk order discounts.