FAQs

FREQUENTLY ASKED QUESTIONS


On this page you will find answers to the most commonly asked question we receive. If you can’t find the answer you’re looking for, contact us on 1300 302 655 and one of our team will guide you through any questions you have!

DESIGN & REGULATIONS


Braille Signs are required in all new or refurbished public buildings requiring a building permit as part of the Disability Discrimination Act. The basic requirements for Braille Signage are set out in the Australian Standards:

1428 – Design for Access & mobility

1428.1 Part 1 – General Requirements for Access in New Building Works

1428.2 Part 2 – Building & Facilities Enhanced & Additional Requirements

1428.3 Part 3 – Requirements for Children & Adolescents with Physical Disabilities

1428.5 Part 5 – Communication for People who are Deaf or Hearing Impaired

1428.4.1 Part 4.1 – Wayfinding for the Vision Impaired

The Australian Building Codes Board also set out specifications for design and installation of Braille Tactile signs in NCC D3.6.

The requirements for Braille Signs set out by both Standards Australia and the Australian Building Codes can be a heavy read, our team at Braille Sign Supplies will be happy to assist you with any concerns you might have interpreting these standards.

With the current revision to the building codes, it is a requirement that all Braille signage for accessible toilets indicate if the toilet is a left hand transfer (Toilet LH) or a right hand transfer (Toilet RH) for the wheelchair bound user.

Below is an image that best explains how to determine if the toilet is LH – Left hand transfer or if it is RH – Right hand transfer.

All Accessible, Hearing & Changing Places symbols must have an Ultramarine Blue background with a white raised symbol to meet compliance regulations. These symbols must be a minimum of 60mm high. The only time these symbols will not need an Ultramarine Blue background is if the sign itself is Ultramarine Blue.

An Ambulant toilet or cubicle is where there are handrails on both side walls to help people use the facilities. Generally this cubicle is a similar size to a standard cubicle.

Below is an image to help explain Ambulant toilets and cubicles.

Airlock Braille Signage is used to indicate where a toilet block shares an entryway via the airlock. Airlock Braille signage normally has a divider line between the symbols to indicated the various toilets located within the space. Additional signs with more information will also be required for the doors to the individual toilets ie. Male Toilets, Female Toilets etc.

For example: Access to the toilet area may have a sign indicating that there is Male, Female, Ambulant and Accessible Toilet facilities available. This sign will display the relevant symbols and text Toilets. Upon entering the facility space there will be additional toilet signage to indicated which door provides each facility.

For a visual explanation download our guide by pressing the button below.

All of the Braille on our extensive Catalogue of Moulded Acrylic, Aluminium as well as Stainless Steel Braille Signage is the same colour as the background of the sign.

For example; Our black background signs will have black braille. This also applies to any of our printed background signs ie. our Woodgrain ranges will have the woodgrain pattern printed over the braille.

All of the Braille on our NEW Tactile Print range of Catalogue Braille Signage is the same colour as the text of the sign.

For example; Our black text signs will have black braille and our white text signs will have white braille.

We definitely do! Our graphic designers can help you with all of your custom Braille Signage needs. The customisation can be as simple as a colour change on one of our catalogue braille signs or as in-depth as a complete custom sign from figures, colour, font and sign shape! Scroll further down this page and you will find our Custom FAQ section.

Below are a couple of examples of custom signs we have made for various clients.

PRODUCTION METHODS


BrailleFace is our very own patented production method that is exclusive only to Braille Sign Supplies. This production method allows us to create a single continuous faced metal braille sign, with no pieces adhered to the surface of the sign.

This means a superior braille signage solution that has outstanding durability and hygiene properties. BrailleFace is vandal resistant due to being a continuous faced metal sign.

BrailleForm is a production method that is exclusive only to Braille Sign Supplies. This production method allows the creatation a single continuous faced acrylic braille sign, with no pieces adhered to the surface of the sign.

This means we can offer superior braille signage that has outstanding durability and hygiene properties.

This production method is almost completely customisable with the only limitations being the size of the sign and minimum required sizes for text and symbols due to production limitations.

The Applique method of producing Braille Signs has been around for a long time, it was the first method of production Braille Sign Supplies embraced many years ago. With the Applique method the raised text and graphics are machined in position on the substrate panel and precise holes are drilled with small balls inserted to create each Braille Dome.

This production method, primarily used for metal signage, allows for greater customisation than our BrailleFace signs, however these signs are not as durable as BrailleFace as the text and figures are only adhered to the surface of the sign as opposed to stamped into the metal itself.

Tactile Print is a modern design option with sleek finishes, perfect for intricate detailed work such as maps and wayfinding signs. This production process allows great flexibility in design, sign sizes and height of tactile elements, with quick turnaround for large orders.

The Tactile Print method can be applied to a variety of substrates including aluminium, stainless steel, acrylic, timber laminate and much more.


GENERAL QUERIES


We recommend cleaning your Braille Signs regularly once installed with a mild cleaning product – Spray & Wipe or similar products will be suitable, this will maximise the life of the signs.

With end users regularly touching your Braille Signs we also recommend wiping the signs over with disinfectant wipes to reduce any bacteria that might be found on the sign.

All our prices are wholesale prices, but we do further discount our prices for bulk orders over 30 signs. Feel free to contact us for more information regarding bulk order discounts.

To order a custom sign, firstly request a quote.

Send all images and artwork to sales@braillesignsupplies.com.au and request a quote. We will look at the artwork and determine the best production method based on your design.

If you are ready to proceed, reply to the quote and advise the Sales Team that you wish to proceed with the quote. Our Design Team will send artwork for your approval.


CUSTOM SIGN PROCESS & QUERIES


To order a custom sign, firstly request a quote.

Send all images and artwork to sales@braillesignsupplies.com.au and request a quote. We will look at the artwork and determine the best production method based on your design.

If you are ready to proceed, reply to the quote and advise the Sales Team that you wish to proceed with the quote. Our Design Team will send artwork for your approval.

If you have artwork or images it is best to provide these so we can be on the same page when creating your custom signage, however we can create a design without artwork.

Our Design Team will create artwork based on your design. Using their skills and knowledge of braille signage we will provide a suitable solution that meets your needs.

If you don’t have artwork, our Design Team will send through an artwork proof based on our knowledge to provide a visual. This proof can then be adjusted to meet your needs.

Absolutely, Braille signage can match your branding. As a custom braille signage manufacturer we specialise in making signs that fit with your brand and décor.

The only limitations are achieving a 30% contrast between sign and substrate and sign and symbols. There is some compliance around fonts etc, however our Design Team are skilled in finding a solution that will best fit your requirements.

We make the Design process as seamless as possible. Utilising our years of experience and expertise we follow a simple process and assist you all steps along the way.

Click the button below to view our Infographic which explains how simple the process is.